Saber may be in mute mode. Turn off the saber, then hold the button for 0.5 seconds to change sound volume

Charge the battery for one hour, as this is likely a low battery issue. Removing and reinstalling the battery may fix it if the issue is not related to charge

The battery is not making contact properly with the plates inside. Open the saber and carefully adjust the connectors so that the positive and negative both touch easily

If your issue isn't listed above, please contact us via direct message and provide your order number. Or email us at kybersociety@gmail.com detailing the issue and we will provide support within 24 hours